{"id":13124,"date":"2020-11-12T22:40:39","date_gmt":"2020-11-13T04:40:39","guid":{"rendered":"https:\/\/unez.edu.mx\/?page_id=13124"},"modified":"2026-07-29T13:54:03","modified_gmt":"2026-07-29T19:54:03","slug":"mesa-de-ayuda","status":"publish","type":"page","link":"https:\/\/unez.edu.mx\/?page_id=13124","title":{"rendered":"Mesa de Soporte"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\r\n<h4>Bienvenid@ a la mesa de soporte de la Universidad Emiliano Zapata, en esta secci\u00f3n podr\u00e1s solicitar apoyo de los diferentes departamentos que conforman la Universidad, pero antes de enviar un ticket para solicitar soporte sobre alguna situaci\u00f3n, aclaraci\u00f3n u observaci\u00f3n, te invitamos a que descargues y leas el instructivo detenidamente para seguir los pasos a realizar y darte respuesta de forma precisa sobre tu problem\u00e1tica.<\/h4>\r\n<h4><!-- \/wp:post-content -->\u00a0Da clic<span style=\"color: #ff0000;\"> <a style=\"color: #ff0000;\" href=\"http:\/\/www.unez.edu.mx\/formatos\/2022\/tickets.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">aqu\u00ed<\/a> <\/span>o sobre la imagen para descargar el instructivo.<\/h4>\r\n<p><!-- wp:heading {\"level\":4} \/-->\u00a0<\/p>\r\n<!-- wp:heading {\"level\":4} -->\r\n<figure><a href=\"http:\/\/www.unez.edu.mx\/formatos\/2022\/tickets.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-13184 aligncenter\" src=\"https:\/\/unez.edu.mx\/wp-content\/uploads\/2020\/11\/guia-de-usuario-300x300.png\" alt=\"\" width=\"126\" height=\"126\" srcset=\"https:\/\/unez.edu.mx\/wp-content\/uploads\/2020\/11\/guia-de-usuario-300x300.png 300w, https:\/\/unez.edu.mx\/wp-content\/uploads\/2020\/11\/guia-de-usuario-150x150.png 150w, https:\/\/unez.edu.mx\/wp-content\/uploads\/2020\/11\/guia-de-usuario-256x256.png 256w, https:\/\/unez.edu.mx\/wp-content\/uploads\/2020\/11\/guia-de-usuario.png 370w\" sizes=\"auto, (max-width: 126px) 100vw, 126px\" \/><\/a><\/figure>\r\n<div class=\"wp-block-group\" style=\"text-align: center;\">\r\n<div class=\"wp-block-group__inner-container\">\r\n<div>\u00a0<\/div>\r\n<\/div>\r\n<\/div>\r\n<!-- \/wp:heading -->\r\n<p style=\"text-align: center;\"><a class=\"wp-block-button__link has-background no-border-radius\" style=\"background-color: #ce171f; color: #ffffff;\" href=\"https:\/\/unez.edu.mx\/soporte\/ticket.php\" target=\"_blank\" rel=\"noopener noreferrer\">Seguimiento de Ticket<\/a><\/p>\r\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\r\n<p style=\"text-align: center;\"><a class=\"wp-block-button__link has-background no-border-radius\" style=\"background-color: #ce171f; color: #ffffff;\" href=\"https:\/\/w.app\/fn7tx8\" target=\"_blank\" rel=\"noopener noreferrer\">Tesorer\u00eda<\/a><\/p>\r\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\r\n<p style=\"text-align: center;\"><a class=\"wp-block-button__link has-background no-border-radius\" style=\"background-color: #ce171f; color: #ffffff;\" href=\"https:\/\/unez.edu.mx\/soporte\/index.php?a=add&amp;category=7\" target=\"_blank\" rel=\"noopener noreferrer\">Control Escolar<\/a><\/p>\r\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\r\n<p style=\"text-align: center;\"><a class=\"wp-block-button__link has-background no-border-radius\" style=\"background-color: #ce171f; color: #ffffff;\" href=\"https:\/\/unez.edu.mx\/soporte\/index.php?a=add&amp;category=12\" target=\"_blank\" rel=\"noopener noreferrer\">Beca de Bajos Recursos<\/a><\/p>\r\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;][\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\r\n<p style=\"text-align: center;\"><a class=\"wp-block-button__link has-background no-border-radius\" style=\"background-color: #ce171f; color: #ffffff;\" href=\"https:\/\/unez.edu.mx\/soporte\/index.php?a=add&amp;category=13\" target=\"_blank\" rel=\"noopener noreferrer\">Asuntos Estudiantiles<\/a><\/p>\r\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;][\/vc_column_text][\/vc_column][\/vc_row]<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;] Bienvenid@ a la mesa de soporte de la Universidad Emiliano Zapata, en esta secci\u00f3n podr\u00e1s solicitar apoyo de&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-13124","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/unez.edu.mx\/index.php?rest_route=\/wp\/v2\/pages\/13124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/unez.edu.mx\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/unez.edu.mx\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/unez.edu.mx\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/unez.edu.mx\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13124"}],"version-history":[{"count":92,"href":"https:\/\/unez.edu.mx\/index.php?rest_route=\/wp\/v2\/pages\/13124\/revisions"}],"predecessor-version":[{"id":60163,"href":"https:\/\/unez.edu.mx\/index.php?rest_route=\/wp\/v2\/pages\/13124\/revisions\/60163"}],"wp:attachment":[{"href":"https:\/\/unez.edu.mx\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}